Privacy Policy

Effective Date: 29-04-2025.

Have A Trip (“we”, “our”, or “us”), a unit of Enlightening Tourism & Hospitality Pvt. Ltd., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.haveatrip.in, use our services, or communicate with us in any way.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not access our services.


1. Information We Collect

We collect the following types of information:

a. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Residential address

  • Travel preferences (e.g., destinations, dates, group size)

  • Passport details (only when needed for international bookings)

b. Payment Information

We do not store payment card details on our servers. All transactions are processed through secure third-party payment gateways (e.g., Razorpay, Paytm).

c. Automatically Collected Information

When you use our website, we may collect certain technical data automatically:

  • IP address

  • Device type

  • Browser type

  • Geolocation (with permission)

  • Pages viewed and time spent

  • Cookies and usage data


2. How We Use Your Information

We use the collected data to:

  • Process inquiries and confirm bookings.

  • Provide customer support and travel guidance.

  • Send updates, offers, or promotional emails (only if opted-in).

  • Analyze website traffic and improve our services.

  • Comply with legal or regulatory requirements.


3. Sharing of Information

We do not sell or rent your personal data. We may share information only:

  • With service providers such as hotels, airlines, and tour guides to complete your bookings.

  • With payment processors for transactions.

  • With law enforcement or regulators, if required by law.

  • With our internal teams for marketing, operational, or customer support purposes.

All third-party vendors are obligated to maintain the confidentiality of your information.


4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Enhance website functionality.

  • Personalize user experience.

  • Track website analytics.

  • Show relevant advertisements through platforms like Google Ads.

You can modify your cookie preferences through your browser settings at any time.


5. Data Security

We adopt industry-standard practices to safeguard your information, including:

  • Secure socket layer (SSL) encryption

  • Firewall protection

  • Access controls for sensitive data However, no electronic transmission or storage is 100% secure.


6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately.


7. Your Rights and Choices

You have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Opt-out of marketing communications

  • Withdraw consent where processing is based on consent

You may contact us via info@haveatrip.in to exercise your rights.


8. Third-Party Links

Our website may contain links to external sites (e.g., partner hotels, tourism boards). We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with a new effective date. Continued use of our services after any changes signifies your acceptance.


10. Contact Us

For any questions regarding this policy or your data, contact:

Have A Trip
Opposite Punjab National Bank, Sundarpur, Nagwa, Varanasi, Uttar Pradesh 221005
📞 +91 9454192348 / +91 98895 63858
✉️ info@haveatrip.in / sales@haveatrip.in

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